Employment

House Manager

Job Title: House Manager
Reports to: Director of Patron Services
FLSA Classification: Full-Time, Exempt
Salaried, commensurate with experience, dental, 401K match, PTO

Hiring Timeline: Anticipated ASAP

House Manager is a full-time salaried position responsible for the Front of House (FOH) Operations including the collaboration with the Director of Community Advancement & Volunteers (DCAV), Box Office Management, Stage Management, and Volunteers to ensure the highest quality of patron experience for performances and special events.  This position requires 40+ hours on site to be appropriately divided between show hours and administrative duties.  Availability for evenings and weekends is required.

The House Manager should be a colleague who values collaboration, enjoys process improvement, and excels at personal relationships, the correct individual will work to advance the mission, vision, and values of one of the nation’s largest and leading community-based theaters.

The Naples Players strives for an inclusive work environment and actively embraces a diversity of people, ideas, talents, and experiences. We highly encourage people of color, individuals with disabilities, and other historically underrepresented groups in our community to apply.

Essential duties and responsibilities include, but are not limited to, the following:

• • Oversee Assistant House Manager, FOH Interns, and FOH Volunteers, including concessions and ushers.
  • Training and proper implementation of TNP policies and structure.
  • Excellent service for patrons, volunteers, and staff.
  • Along with the DPS, maintain, order, inventory, and enhance the concession stand, bar, and subscriber bar.
  • Maintain a clean and safe environment for all patrons and volunteers.
  • Maintain knowledge of current TNP shows, classes, rentals, and other special events.
  • Programming and monitoring volunteer sign ups.
  • Programming and monitoring ticket scanning equipment.
  • Other duties, as assigned by Director of Patron Services.

Qualifications and requirements:

• • 3+ years of experience hospitality and patron services.
  • Ability to work evenings and weekends, specifically Wednesday through Sundays, with the occasional Tuesday performances.
  • Proficiency with computers and Microsoft Office suite and/or Google Docs & Sheets
  • Willingness to make decisions and act within established policies and procedures.
  • Proficiency with patron services and interaction and able to quickly and efficiently define and solve problems.
  • Strong interpersonal skills, including the ability to remain calm in stressful situations and to demonstrate resilience in times of shifting priorities.
  • Able to stand for long periods time of standing, move quickly, and the ability to lift 25 lbs.
  • Sense of humor.
  • Knowledge of N-Scan Ticket Scanners, Sign Up Genius, Square POS, and Tessitura is a plus.
  • Working in a performance arts environment is preferable but not required.

TO APPLY:

Submit a resume and cover letter to:

James Duggan
Director of Patron Services
jduggan@naplesplayers.org

Job Title: First Hand-Cutter/Draper
Reports to: Costume Shop Manager
FLSA Classification: Full-Time, exempt
Salaried, commensurate with experience, dental, 401K match, PTO

Hiring Timeline: Anticipated ASAP

Base Salary: $35,000

DESCRIPTION

The Naples Players (TNP) located in idyllic Naples, Florida is seeking a First Hand/Draper/Cutter to assist in the safe, accurate, and timely construction and alterations of assigned costume elements. The First Hand supervises volunteer stitchers/costume apprentices in the sewing and construction of assigned costume elements. In addition, the First Hand will assist in supporting the maintenance of costume stock.

JOB DUTIES

• Support each costume build for all productions.

• Pattern, cut and assemble garments.
• Determine yardage for fabric and trims for the costume 
• Alterations to existing garments.
• Attend fittings as needed.
• Assist with preparation of projects for volunteers/stitchers.
• Help supervise stitchers and keep work moving.
• Be present at all requested tech rehearsals.
• Assist in repairs and maintenance of costumes in current productions.

ADDITIONAL JOB DUTIES & RESPONSIBILITIES

• Assist with the maintenance and laundry of the costumes for any TNP production or event. 

• When requested and available, fill in backstage as members of the wardrobe crew for productions in cases of illness or planned absences of an intern or Wardrobe Crew Member. 

• When needed, respond to weekend repairs as assigned by Shop Supervisor.  

• Maintain a clean and safe workspace. 

• Mandatory attendance at all dress rehearsals.

• Other duties as assigned.

SKILLS & EXPERIENCE

• Experience in Costume Construction and technology with shop experience.
• Understanding and knowledge of textiles and fabrics.
• Excellent verbal and written communication skills.
• Ability follow direction and to work within tight deadlines.
• Be detail orientated and self-motivated.
• Regularly ascend 2 flights of stairs and lift heavy boxes.
• Experience with domestic and industrial sewing machines and sergers.
• Completion of projects within the time frame given by the Costume Shop Manager or Supervisor.
• Availability to work night and weekends
• Ability to work patiently with varying personalities and experience levels.
• Able to follow direction, completing projects in a timely efficient manner.

Interpersonal Characteristics

• Exceptional interpersonal skills and the ability to develop relationships of trust and respect with production staff, colleagues, volunteers, and donors.
• Commitment to building a welcoming, inclusive, and equitable community where all people can thrive.

TO APPLY:

Submit a resume and cover letter to:

Bryce Alexander
CEO & Executive Artistic Director
balexander@naplesplayers.org